Visit Midtown Oaks
At Midtown Oaks Post-Acute, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by COVID-19 and our obligation to follow federal, state, and county health guidelines—keeping you connected with your loved ones has never been more challenging. This page was designed to keep you up-to-date and informed of all visitation options.
Visit Midtown Oaks
At Midtown Oaks Post-Acute, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by COVID-19 and our obligation to follow federal, state, and county health guidelines—keeping you connected with your loved ones has never been more challenging. This page was designed to keep you up-to-date and informed of all visitation options.
We’re committed to facilitating visitation options while keeping everyone’s safety and well-being our top priority. Please see below for the status of our different visitation options.
(This page was last updated on 8/11/21)
OPEN Facility Virtual Tours
While we are currently unable to provide indoor tours, we encourage you to take a virtual tour or schedule a video chat with a member of our admissions team. We look forward to meeting you!
OPEN Video Visits & Phone Calls
Video visits and phone calls are a simple and convenient way to keep in touch! To schedule a FaceTime or Skype video chat, click here or call Marilou Fernandez at (916) 321-9440.
*Video visits may be subject to cancellation due to resident/staff availability or other unforeseen circumstances.
OPEN Window Visits
Window visits are a great way to connect with your loved one in person. To schedule a window visit, please call Marilou Fernandez at (916) 321-9440.
OPEN Outdoor Patio Visits
Outdoor patio visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines below. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others. To schedule an outdoor visit, click here or call (916) 321-9440.
- Visitation will be limited to three guests at a time and 30 minutes per visit, per day.
- Visits need to be scheduled at least 24 hours in advance. Arrivals more than 10 minutes late will be cancelled.
- Visitors will be screened for fever, COVID-19 symptoms, and COVID-19 exposure risk.
- Visitors and residents must wear facial coverings and maintain good hand hygiene.
- Visitors must go directly to and from the designated visitation area.
- Visitors must follow social distancing guidelines and maintain at least 6 feet distance from those not in their household.
- Visits between fully vaccinated residents and fully vaccinated visitors may occur without face masks and include physical contact. Please provide proof of vaccination and check with staff prior to unmasking and physical contact.
- Visitation can occur when the regional Air Quality Index (AQI) is 100 or less (moderate).
- Visitors who are unable to adhere to COVID-19 infection prevention guidelines will not be permitted to visit or will be asked to leave.
*Outdoor patio visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.
OPEN Indoor Visits
Indoor visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines below. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others. To schedule an indoor visit, click here or call (916) 321-9440.
- Visitors must be fully vaccinated for COVID-19 and provide proof of vaccination or provide a negative COVID-19 test result where the specimen collection occurred within 72 hours before each visit.
- Visitation will be limited to one guest at a time and 30 minutes per visit, per day.
- Visits need to be scheduled at least 24 hours in advance. Arrivals more than 10 minutes late will be cancelled.
- Visitors will be screened for fever, COVID-19 symptoms, and COVID-19 exposure risk.
- Visitors and residents must wear facial coverings and maintain good hand hygiene.
- Visitors must go directly to and from the designated visitation area.
- Visitors must follow social distancing guidelines and maintain at least 6 feet distance from those not in their household.
- Visits between fully vaccinated residents and fully vaccinated visitors may occur without face masks and include physical contact while in the resident’s room as long as a roommate is not present. Please provide proof of vaccination and check with staff prior to unmasking and physical contact.
- Visitors who are unable to adhere to COVID-19 infection prevention guidelines will not be permitted to visit or will be asked to leave.
*Indoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, and/or availability of resident/staff.
OPEN Indoor Visits for Compassionate Care
Indoor visits for compassionate care situations, such as end of life, are available when pre-approved by administration. For more information or to request approval, please call (916) 321-9440.
Please note that all policies are subject to change and visits may be subject to cancellation due to rapidly changing governmental guidance, COVID-19 status changes, staff availability, weather conditions, poor air quality, or other unforeseen circumstances.
Get in touch
Front Desk Phone
(916) 321-9440
Office Hours
Monday – Friday: 7:30 am – 6 pm
Weekends: 7:30 am – 4 pm
24/7 Admission Support
Tel: (916) 730-6813
Fax: (916) 321-9455
Street Address
2600 L Street
Sacramento, CA 95816
Directions & Map
